Q. What time is check-in and check-out?

A. Check-in time is strictly from 2pm and check-out is 10am.. Early check-in maybe available but needs to be arranged beforehand, please do not turn up early unless otherwise arranged. Late check-out to 4pm may also be available on request.

Q, What do I need to bring?

A. Besides the usual provisions, you will need to bring sheet sets and pillow slips for each bed, and towels. Bedding including doonas, pillows, protectors and blankets are included.

Q. What is provided in the kitchen?

A. Kitchen essentials are provided and include crockery, cutlery, basic pots, pans and cooking utensils, drinking mugs and glasses. In addition, basic cleaning products are also provided such as dishwashing liquid, floor and surface cleaners, wipes and sponges.

Q. Can I bring pets?

A. Yes, many houses welcome pets but must be approved beforehand.  Standard policy is they are welcome inside but not on furniture or in the bedrooms. Cleaning charges will apply for any pet cleanup, particularly pet hair and garden.

Q. Is there a maximum number of people?

A. Yes, the quote provide will be based on the number of people you have advise on.  If you have additional guests please let us know otherwise you will be breaking the terms and conditions and your bond will be negated and may also result in early termination of your stay.

Q. Are cleaning services available?

A. Guests are required to leave the house in the same state and condition as they find it. Cleaning products and utensils are provided for guests. However for convenience, cleaning services are available and can be arranged beforehand.